Leadership Development Training is the most powerful way to grow an organization. An
organization’s greatest strength lies within its own employees and their ability to direct others. L&H
Consultants recognizes that all employees are potential leaders (formal or informal) and our training
programs provide the key to unlock that potential.

• The Secrets of Managing Difficult People •
In many cases, your best employees grade you by how you handle problem employees.
Backstabbers, gossips, and corporate cowards all drag your productivity down. This program shows
you how to deal with these morale-breaking individuals and helps you retain the strongest ones.

• How to Avoid Hiring Lemons, Nuts, and Flakes •
The biggest complaint about interviewing is this: “I have to find out everything about this person, but I
am afraid to ask them any questions.” In most cases, the interviewee has much more experience
than the interviewer and knows exactly what to ask. This program shows you what’s appropriate to
ask and how to check references thoroughly to get the right person.

• Recruiting, Hiring and Retaining the Best Employees •
Too often people do not understand the entire hiring cycle: the process from recruiting employees to
keeping them in the company over time. This program shows how to implement the important
details of the process to ensure success.

• How to Get Rid of Bad Apples, Rotten Tomatoes, and Sour Lemons •
Sometimes you have to fire someone. Sometimes people get fired by mistake. Sometimes the
person did not need to be fired. This program helps you explore and understand your management
options, how to terminate an employee with professionalism, and how to reduce stress through the
whole process.

• Team Leadership: How to Inspire Commitment, Teamwork, and Cooperation •
Simply giving out team hats does not make a team gel but having the rights skills does. This
program gives team leaders and managers the necessary tools to get superior results as they work
with teams.

• Management Dexterity: From Boss To Leader •
Some people are born leaders; unfortunately, there are only a few. This program shows managers
and team leaders how to save time by doing the work right the first time.

• Surviving Your Rookie Year as a Supervisor •
Perhaps the toughest management year for all of us is that first one. This program is designed to
jump-start a manager’s career by avoiding many of the predictable mistakes first time managers
make.

• Making Performance Appraisals Work •
All too often supervisors dread the performance appraisal. They feel they are being asked to “play
God.” This program gives managers specific techniques to increase employee acceptance,
effectiveness, and morale through performance appraisals.

• Interpersonal/Communications Skills Training


• Change Management